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Terms & Conditions

Last updated: 05 Feb 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website and services operated by Evaluate AI LLP (“Evaluate AI”, “we”, “us”, “our”), available at evaluate-ai.app (the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

Support / Contact: support@evaluate-ai.app

1) Eligibility and authority

You must be legally capable of entering into a binding agreement. If you use the Service on behalf of a school, coaching institute, or other organization (“Customer”), you represent and warrant that you have authority to bind that entity to these Terms.

2) Service description (AI-assisted evaluation)

The Service may include OCR extraction, AI-assisted grading, per-question scores, remarks, marked PDFs, summaries, analytics, and downloadable bundles.

Important: Outputs are AI-assisted and may contain errors. You are responsible for reviewing, validating, and finalizing marks and feedback before publishing results.

3) Accounts and security

  • You may need an account to access parts of the Service.
  • You are responsible for safeguarding credentials and all activity under your account.
  • Notify us promptly of any unauthorized access or suspected breach.

4) User Content and permissions

“User Content” includes files and data you upload (question papers, model answers, student answer sheets, etc.). You represent that you have the necessary rights, permissions, and lawful basis to upload and process this content, including any student personal data that appears in it.

5) License to process content

You retain ownership of User Content. You grant Evaluate AI a limited, non-exclusive license to host, store, process, transmit, and display User Content solely to provide, maintain, and secure the Service (including generating marked PDFs and reports).

6) Data retention (default)

By default, evaluation outputs and related files are auto-deleted approximately 48 hours after evaluated answer sheets are generated, unless you delete them earlier or a different retention setting is enabled for your institution/plan. You should download outputs you need before deletion.

7) Credits, pricing, and billing

Current credit rules:

  • ₹1 per credit
  • 2 credits per page
  • Credits do not expire (unless explicitly stated for a specific promotional plan/offer)

Taxes (including GST) may apply based on your billing details and applicable law. You are responsible for providing accurate billing information.

8) Acceptable use

You agree not to:

  • Upload malware or attempt to disrupt, exploit, or gain unauthorized access to the Service
  • Reverse engineer or scrape protected areas of the Service without permission
  • Upload content that is illegal, infringing, or violates privacy/consent
  • Use the Service for cheating, impersonation, or unlawful conduct

9) Third-party services

We may use third-party infrastructure and vendors (cloud hosting, storage, OCR/AI providers, monitoring, payment gateways) as service providers/sub-processors to deliver the Service. We share only what is required to operate the Service.

10) Suspension and termination

We may suspend or terminate access if you violate these Terms, misuse the Service, or create risk/harm (including fraud or repeated chargebacks). You may stop using the Service at any time.

11) Disclaimers

The Service is provided “as is” and “as available”. We do not guarantee uninterrupted availability or specific accuracy/acceptance of AI outputs for any particular board or policy.

12) Limitation of liability

To the maximum extent permitted by law, Evaluate AI is not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for claims relating to the Service will not exceed the amount paid by you to Evaluate AI in the 3 months preceding the event giving rise to the claim.

13) Indemnity

You agree to indemnify and hold Evaluate AI harmless from claims arising out of your User Content, misuse of the Service, or violation of law/third-party rights.

14) Governing law and jurisdiction

These Terms are governed by the laws of India. Courts in Pune, Maharashtra will have jurisdiction, subject to applicable law.

15) Contact / Grievance

For support, complaints, or legal notices, contact:

E-VALUATE AI LLP